We are unable to accept payments from AMEX at this time | Please note that the Inn and all facilities will be closed from Thursday, January 2nd, to Friday, February 7th, 2025.
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At this time we do not accept refunds or exchanges unless the item is defective or damaged. Please note that once purchased, Gift Cards are non-refundable.
For any questions or concerns, please contact us at [email protected].
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
If you need to exchange a defective or damaged item, send us an email at [email protected] and send your item to PO Box 250 - 500 Osprey Lane Tofino CA V0R 2Z0.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
